The Marengo County 9-1-1 Communications Center is manned 24 hours a day, 7 days a week, 365 day a year.
Center employees 8 full time employees that live through out Marengo County and a 9-1-1 Director.
There are two dispatcher
on duty at all times.
These two dispatchers dispatch calls to:
Demopolis Police Department
Linden Police Department
Marengo County Sheriff’s Department
Sweet Water Police Department
Myrtlewood Police Department
Thomaston Police Department
Alabama State Troopers
Amstar Ambulance Service
Demopolis Fire Department
Linden Fire Department
Jefferson Fire Department
Marengo Rescue Squad
Dixons Mills FD
Sweet Water FD
South Marengo Rescue Squad
(For Downed Power Lines)
(For Downed Power Lines)
Marengo County road crews
(for trees down)
Alabama State Road crew
(for trees down)
Plus any other department that may have to handle an emergency.
Below is a list of what some of their duties are:
* Responsible for answering 10 telephone lines
* Responsible for listening to traffic on 12 radios
* Responsible for getting the necessary information out of every caller
* Responsible for paging out the correct FD, Ambulance, or Law enforcement officer to a certain location
* Required to know where every on duty law enforcement officer is in Marengo County
* Required to keep a check on every law enforcement officer that is on a call from the time he/she arrives until
he is finished and back in his car
* Required to keep a check on all officers that is on a traffic stop from the time he/she says she is stopping the
car until he is finished and back in his car
* Required to not only keep the officer checked on a traffic stop but to also run tags, drivers licenses, check for
warrants, and log the action of the officer
* Monitor weather conditions and set off sirens if Marengo County goes under a tornado warning
* During severe storms they must not only handle all the police, fire and medical calls but also notify the power
companies, road crews etc of emergencies
* Must find out who, what, when , where, and why on every call
* Monitor all radios for radio transmissions from law enforcement field units
* Communicate with suicidal citizens
* Keep a detailed record of every incident that occurs for police, fire, medical and any other that they dispatch
* Plus many many more.
The job of a 911 dispatcher requires considerable change in lifestyle due to the nature of the work and the
schedule. This job is extremely stressful, due to the requirement for accuracy and the nature of the
handled and each dispatcher does their very best to give every caller or responder the highest
level of assistance
The dispatchers at Marengo County E-911 don’t do this job because they just want
a pay check they do it
care. It takes a very special person to be a 911 dispatcher but we are all
human and everyone makes mistakes
and we do
our very best to avoid these. If you think or hear that a mistake
has been made please feel free to give us a call
out what really happened. Please don’t just go by what
you read or hear find out for yourself.
Marengo County 911 is a division of County government. A Board of Directors is appointed by the County Commission to oversee the
operation of the 911 system. The Board employs an Executive Director to implement the Board's policies and to manage the day to day
operation of the system. The Executive Director hires and supervises staff as authorized by the Board to ensure the efficient operation of
the 911 system.
Tommie Reese - Chairman Bruce Baker - Co - Chairman
Carolyn Rogers Joseph Hudson
Bill Mason Ricky Hall
Kevin McKinney - Director
Jennifer Robertson - Assistant Director / Dispatcher
A minimum of a two dispatchers/telecommunicators are on duty 24 hours a day, 7 days a week, and 365 days a year.
Shifts are divided into 12 hour days and 12 hour nights and run from 7 until 7.
Shameka Fluker - Dispatcher
Shemeca Wilson - Dispatcher
Valada Dunning - Dispatcher
Natrina Wilson - Dispatcher
Monique Holt - Dispatcher
Cliff Scarbrough - Dispatcher
Kim Carter - Dispatcher
Melissa Carter - Dispatcher
Your 911 Center
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Your E-911 Center
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