​​​​​Marengo County Emergency Communications District

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About 911

The Marengo County 9-1-1 Communications Center is manned 24 hours a day, 7 days a week, 365 day a year.   Presently, the Center employees a  9-1-1 Director, an assistant director, and 8 full time dispatchers. 

The Development of 911

The three-digit telephone number "911" has been designated as the "Universal Emergency Number," for citizens throughout the United States to request emergency assistance. It is intended as a nationwide telephone number and gives the public fast and easy access to a Public Safety Answering Point (PSAP).


What is 9-1-1?

Nine-one-one is the number most people in the U.S. and some in international countries call to get help in a police, fire or medical emergency. In some places, you may be able to be connected with Poison Control by calling 9-1-1, but you should check with local officials in your area to make sure. A 9-1-1 call goes over dedicated networks to the appropriate 9-1-1 answering point (PSAP) for the caller's location, and trained personnel then send the emergency help needed.  What is 911?

When you’re faced with an emergency, the more you can do to save time, the better.  That’s why you should always call 911 whenever you need emergency help from police, fire departments, or an ambulance or all three. 

Even a very young child can learn to recognize an emergency and know how to dial three easy digits. Always teach your child when to call 911, their home address, and phone number. However, a child should only call 911 if the adult is not physically able to.  The 911 dispatcher needs to speak with an adult to get all the necessary information that is needed.

Call 911 24 hours a day 7 days a week from any telephone, including, pay phones, cell phone, and telephone devices for the deaf.  And the call is always toll free.​

What is Enhanced 9-1-1?

Enhanced 9-1-1, or E9-1-1, is a system which routes an emergency call to the appropriate 9-1-1 answering point (PSAP) for the caller's location, AND automatically displays the caller's phone number and address. The 9-1-1 call taker will typically ask the caller to verify the information, which appears on his or her computer screen. In most areas, phone number and location information is available for 9-1-1 calls made from a cellular/wireless phone.

Learn more about Marengo County E-911